# How did Augusta Health automate pre-visit registration on MEDITECH?

> Augusta Health (Virginia; MEDITECH EHR) uses Notable automated digital intake across four hospital service lines. Notable reports 17,000 annualized digital intakes, about 7 minutes of staff time saved per intake, and 60% of encounters registered fully digitally.

- **Evidence grade:** B — Named organization with a quantified outcome, from the vendor or the organization's own announcement.
- **Organization:** Augusta Health (community hospital)
- **Industry:** Hospitals & Health Systems — Community hospital (MEDITECH)
- **Roles:** Patient Access & Outreach
- **Tools:** Automated digital intake (Notable); MEDITECH EHR (MEDITECH)
- **Status:** production · **Agent pattern:** workflow-agent · **Autonomy:** 2/4
- **Last verified:** 2026-10-17

## Reported outcomes
- digital intakes: 17,000 annualized [1] (self-reported)
- staff time per intake: an estimated 7 minutes saved [1] (self-reported)
- fully digital registration: 60% of all encounters [1] (self-reported)

## How it works
1. Patients receive a personalized pre-registration link by text or email.
2. They confirm demographics, upload insurance cards, and sign consents.
3. Data flows into the EHR without staff calls.

## Risks & compliance
- Automation writes into the EHR; errors propagate to registration and billing
- PHI handling (HIPAA)
- Vendor-published results; not independently audited

## Sources
1. Notable, "Transforming patient and staff engagement" (undated; accessed 2026-10-17) <https://www.notablehealth.com/customer-stories/transforming-patient-and-staff-engagement>
   > "Each digital intake saves staff an estimated 7 minutes."

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