# How did SafetyCulture triple meetings booked with an AI BDR agent?

> SafetyCulture (75,000+ customers) deployed a Relevance AI agent that answers customer questions and books meetings on autopilot. Relevance AI reports a 3x increase in meetings booked, an 83% reduction in cost per meeting, and a 200% increase in qualified opportunities.

- **Evidence grade:** B — Named organization with a quantified outcome, from the vendor or the organization's own announcement.
- **Organization:** SafetyCulture (workplace operations software company)
- **Industry:** Software, Internet & Media — SaaS
- **Roles:** Sales Development (SDR)
- **Tools:** Bosh AI BDR agent (Relevance AI)
- **Status:** production · **Agent pattern:** autonomous-agent · **Autonomy:** 3/4
- **Last verified:** 2026-10-17

## Reported outcomes
- meetings booked: 3x increase [1] (self-reported)
- cost per meeting: 83% reduction [1] (self-reported)
- qualified opportunities: 200% increase [1] (self-reported)

## How it works
1. AI agent trained on SafetyCulture processes and knowledge base.
2. Answers inbound questions and books meetings for sales.

## Risks & compliance
- Outbound messaging compliance (spam, consent rules)
- Vendor-published results; not independently audited

## Sources
1. Relevance AI, "SafetyCulture recruited an AI Agent and 3x'd meetings" (undated; accessed 2026-10-17) <https://relevanceai.com/customers/safetyculture>
   > "83% reduction in cost per meeting"

Canonical: https://agentcasefile.com/cases/safetyculture-relevance-ai-bdr-agent/ · License: CC BY 4.0 (summary) · Source: Agent Casefile