SafetyCulture (75,000+ customers) deployed a Relevance AI agent that answers customer questions and books meetings on autopilot. Relevance AI reports a 3x increase in meetings booked, an 83% reduction in cost per meeting, and a 200% increase in qualified opportunities.
Reported outcomes
Outcomes are reported exactly as stated by the source; we have not independently audited them.
How it works
- AI agent trained on SafetyCulture processes and knowledge base.
- Answers inbound questions and books meetings for sales.
Risks & compliance
- Outbound messaging compliance (spam, consent rules)
- Vendor-published results; not independently audited
Tools mentioned & how to build it
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Tools mentioned
- Relevance AI (Relevance AI)
Build an 'AI workforce' of agents, e.g. BDR agents that research and book meetings.
Build a version yourself
- Lindy
No-code AI agents for inbox, scheduling and sales admin. - n8n
Open-source workflow automation with AI agent nodes; self-host or cloud. - HubSpot (Breeze agents)
SMB-friendly CRM with Breeze AI agents for prospecting and support.
Sources
“83% reduction in cost per meeting”SafetyCulture recruited an AI Agent and 3x'd meetings
Grade rationale: Named organization with a quantified outcome from the vendor or the organization itself (self-reported). Automated check on Oct 17, 2026: 1/1 quotes and 3/3 outcome claims matched the source. Compiled by the Agent Casefile research desk (AI-assisted; see methodology). Spot an error? Request a correction.
